Played.
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Legal

Privacy Policy

Last updated April 8, 2026

1. Overview

Played ("Played," "we," "our," or "us") is an iPhone app for importing listening history, syncing recent activity from supported music services, generating analytics, and supporting optional social features such as Rooms. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

2. Information We Collect

Information you provide directly

  • Account and profile information. If you sign in, we may receive identifiers and account information associated with Sign in with Apple, including your Apple relay email address where Apple provides one, plus profile settings such as display name and timezone.
  • Listening history uploads. If you import listening history, we receive the files and play records you choose to upload, including Apple Music privacy export CSV files and Spotify extended streaming history JSON files.
  • Connected service data. If you connect Apple Music or Last.fm, we process the information needed to keep your recent listening history fresh, such as Apple Music linking/session data or your Last.fm username and sync state.
  • Subscription and entitlement status. If you purchase premium through Apple, we may process App Store receipt, entitlement, and subscription-status information needed to unlock and maintain paid features.
  • In-app content you create. This may include Ask queries, generated analytics cards, custom events, ratings, room names, queue actions, export metadata, and other content or metadata you create in the app.
  • Support communications. If you email us, we receive the contents of your message and any information you choose to include.

Information collected automatically

  • Usage and diagnostics. We collect app diagnostics, performance telemetry, feature usage, and operational logs needed to run, secure, and improve the service.
  • Device and network metadata. This may include app version, platform, timestamps, identifiers needed for reliability or abuse prevention, and similar technical metadata.
  • Room and social activity. If you use Rooms, we collect room membership, active items, queue actions, and room history required to provide that feature.

3. How We Use Information

  • Provide the core app experience, including imports, sync, analytics, Ask, sharing, and Rooms.
  • Maintain account integrity, authenticate users, and prevent abuse or fraud.
  • Store and synchronize listening history, cached snapshots, and related metadata across supported backends.
  • Operate, troubleshoot, monitor, and improve performance, reliability, and product quality.
  • Respond to support requests and communicate with you about service issues or legal requests.
  • Comply with applicable law and enforce our Terms of Service.

4. How We Share Information

We do not sell your personal information or share it for cross-context behavioral advertising.

We may share information with service providers and platforms that help us operate the app, including:

  • Apple for Sign in with Apple, Apple Music integrations, CloudKit storage/sync paths, and App Store billing.
  • Supabase for database, storage, authentication, and backend operations.
  • Last.fm when you choose to connect Last.fm as an ongoing source.

If you use Rooms, some information you create in that context, such as your display name, room activity, and shared queue/history actions, may be visible to other room participants.

We may also disclose information if required by law, to protect rights or safety, to prevent fraud or abuse, or in connection with a merger, acquisition, financing, or similar transaction.

5. Data Storage and Retention

We retain data for as long as reasonably necessary to provide the service, maintain security, resolve disputes, and comply with legal obligations.

  • Processed listening-history records and related analytics may be retained as part of your account history.
  • Uploaded raw files may be stored temporarily while processing and then deleted according to our operational retention windows.
  • Cached and synchronized data may exist in Supabase, CloudKit, and local app storage depending on the features you use.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal data, and to object to certain processing.

  • You can change linked sources and related sync settings inside the app where those controls are available.
  • You can sign out of the app at any time.
  • You can contact us to request access, export, correction, or deletion of your account data.

To make a privacy or deletion request, email hello@nullsprinter.com. We may need to verify your identity before fulfilling a request.

7. Security

We use technical and organizational safeguards intended to protect personal information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

8. Children

Played is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. International Transfers

Your information may be processed in countries other than your own, including the United States, where privacy laws may differ.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we do, we will post the updated version here and revise the "Last updated" date above.

11. Contact

If you have questions about this Privacy Policy or want to submit a privacy request, contact hello@nullsprinter.com.